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Ocean Safari Β· Customer Privacy

Privacy Policy

At Ocean Safari, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit our website or book Andaman boat trips, ferry services, boat rentals and water sports activities.

Please review this policy before making a booking.

01 IP Address and Website Usage Data

When you visit the Ocean Safari website, technical information such as your IP address, browser type, device information and website activity may be collected automatically. This data helps us identify technical problems, maintain website security, understand visitor behaviour and improve the online booking experience.

We use relevant website usage information to improve our services for visitors exploring Andaman ferry ticket bookings, boat trips and water sports activities.

02 Cookies and Tracking Technologies

Ocean Safari may use cookies and similar technologies to remember preferences, understand website traffic and improve website functionality. These technologies may help us understand how visitors use our boat booking, ferry reservation and water sports pages.

You can manage or disable cookies through your browser settings. Some website features may not work as intended if certain cookies are disabled. The use of analytics or advertising cookies, where applicable, should be disclosed according to the tools actually used on our website.

03 How We Use Your Information

When you enquire about or book Ocean Safari services, we may collect information such as your name, email address, phone number, booking details and travel preferences. Payment information may be processed by the applicable payment service provider.

We may use this information to:

  • Process boat bookings, ferry reservations and water sports activities in Andaman.
  • Send booking confirmations, ticket details and service updates.
  • Communicate pickup instructions, schedules and meeting points where applicable.
  • Respond to customer enquiries and provide booking assistance.
  • Facilitate payments through relevant payment providers.
  • Improve website performance and customer experience.
  • Help prevent fraud and meet applicable legal requirements.

We aim to collect and use personal information only for legitimate purposes connected with our services and applicable legal obligations.

04 Email and Customer Communications

Ocean Safari may use your contact details to send booking confirmations, payment updates, ticket information, important service notifications and replies to your enquiries.

Where applicable and permitted, we may also send promotional communications about Andaman boat trips, ferry services, travel experiences and water sports activities. You can unsubscribe from promotional emails using the instructions provided in the message.

Unsubscribing from marketing emails does not prevent us from sending essential messages concerning an existing booking.

05 Information Sharing and Data Security

Ocean Safari does not sell or rent customers' personal information to third parties for their independent marketing purposes. Where necessary to provide a service, we may share relevant information with trusted service providers, such as payment processors, booking partners, activity operators, transportation providers, website hosting services and customer support providers.

Information may also be disclosed when required by law, a valid legal request, or when reasonably necessary to protect the rights, safety and security of our customers and business.

We take reasonable measures to protect personal information from unauthorized access, misuse, loss or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

06 How to Stop Receiving Promotional Emails

If you no longer wish to receive promotional emails from Ocean Safari, you can use the unsubscribe link or instructions included in the email. You may also contact our customer support team to request removal from promotional mailing lists, subject to applicable legal requirements.

Important service messages, including ticket confirmations, payment updates and changes to existing bookings, may still be sent when necessary.

07 User Agreement and Privacy Policy Updates

Ocean Safari may update this Privacy Policy to reflect changes in our services, website features, business practices or applicable laws. The revised version will be published on this page, with an updated effective date where appropriate.

We encourage visitors and customers to review this page periodically. Your use of our website and services remains subject to applicable law and the terms relevant to your use of those services.

08. Contact Ocean Safari

If you have questions about this Privacy Policy, the handling of your personal information or a request relating to your data, please contact Ocean Safari using the contact details published on our official website.

Official Website: https://oceansafari.in/

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